Goodbye ChatGPT… Hello Relay: The Ground-Breaking AI Tool for Law Firms — with Austin Brittenham
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Watch out… you’re losing clients to ChatGPT! In this episode, Sasha Berson sits down with Austin Brittenham, co-founder of 2nd Chair, to break down his insanely cool legal AI tool, Relay. This lets you deploy a private, branded AI in just 30 minutes to answer "quick questions" from clients. Today, most clients rush to ChatGPT and never reach you. With Relay, you’ll capture them in your very own secure AI ecosystem. Law firms can scale to 200+ active cases without popping $100,000+ for a new associate. Tune in now.
📰 About Austin Brittenham:
Austin is an attorney and the co-founder of 2nd Chair, a company that is rapidly bridging the gap between high-level lawyering and cutting-edge technology. His team built Relay, a virtual assistant that evolved into a branded client communication, automated response, and billable AI workflow platform. Now, clients can get quick answers and press a button to send you their business. Austin is on a mission to help owners work faster, protect their time, and generate net-new revenue.
👉 Sasha and Austin explore:
— How to get your own branded AI to capture “quick questions” from clients.
— Why using free tools like ChatGPT is a risky game for lawyers.
— How to scale to 200+ active cases without the overhead of a new $100k associate salary.
— A quick guide to deploy Relay in 30 minutes.
👉 Main Takeaways from the Episode:
— In your current AI tool, confirm if your prompts are being used for model training. If so, stop feeding it client-specific data.
— Go to www.2ndchair.ai to book a demo for Relay. This handles secure, branded client communication, automated responses, and billable AI workflows, all for $500 per seat per month.
📞 Connect with Austin Brittenham:
• Website: https://www.2ndchair.ai/
• LinkedIn: https://www.linkedin.com/in/abrittenham/
📞Connect with Sasha Berson:
• LinkedIn: https://www.linkedin.com/company/grow-law/
• Instagram: https://www.instagram.com/grow_law/
• YouTube: https://www.youtube.com/@growlaw
• Facebook: https://www.facebook.com/growlaw
• Email: info@growlaw.co
• Phone: (312) 854-7724
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If you enjoyed today’s show, please leave a review and subscribe so you never miss an episode. For more information and links to all of the resources mentioned in today’s episode, visit https://growlaw.co/