Ep 85 - Jay Huh | Why So Many Shop Owners Are Broke
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Jay Huh is the owner Carmedix in Durham, NC. Today, he tells Mike how he figured out how to run a shop the hard way. After years of struggling, he has built an efficient, highly profitable shop that gives him total freedom. They also talk about ShopFix and what the coaching company is doing after the loss of Aaron Stokes.
Timestamps:
00:00 – Jay's confession on not making enough money
02:17 – Why sharing mistakes online changed everything
04:40 – Living on $1,000 net per shop and barely making it
06:07 – Consolidating down, shop tours, and landing in the “anchor” spot
08:19 – Do we really need so many shop owner groups? Breaking down the division
09:35 – Shop culture, coaching, and why too many owners are still broke
10:45 – Shop Fix vs. other coaching: It’s about heart, not just numbers
13:07 – Haters, jealousy, and why everyone thinks their way is best
14:43 – Growing the right way—efficiency before expansion and protecting family time
15:16 – Let’s talk cruises! Why Speaker A rides MSC and the yacht club life
16:46 – Degenerate gambling confessions: Blackjack, craps, and cruise ship casinos
18:01 – Owning a beach house: Boats, depreciation, and gathering your crew
20:00 – The exit plan: Cashing out vs. the freedom of autopilot shops
21:10 – The guardrails: How Speaker A uses daily numbers, not vibes
23:00 – Forget top-line revenue, focus on real margin
25:17 – Shop meetings, keeping techs and advisors rowing together
26:01 – Why the multi-store “dog” life isn’t for everyone
26:30 – The danger of scaling without the cash to back it up
27:59 – Shop size vs. profit: Luke Walker’s $1M store reality check
29:05 – The secret: Hire high skill, pay well, and net more
31:12 – Money loves speed: Adapting shop processes for today’s customers
32:13 – Show & sell: Finding the urgent fix, but always telling the whole story
35:20 – Ethics, shortcuts, and hiring for integrity
36:05 – Losing Aaron: Leadership, legacy, and moving Shop Fix forward
39:14 – What’s next? Shop Fix’s plan and why the mission’s stronger than ever