What if the most powerful thing you could say to someone wasn't advice — it was I believe you?
We sat down with Holley Brandchaft-White, licensed clinical social worker, former Lurie Children's Hospital ED clinician, and co-founder of SHFT Behavioral Health — Chicago's first mental health urgent care center for young people and families. Returning guest Steph Krim of Good Things Vending joins as co-host.
After a decade in the children's ER, Holley saw firsthand that most people in mental health crises didn't need to get that far. SHFT was built on that truth: meet people earlier, before the small things pile up into something unbearable. But it's not just about where you go — it's about what the environment makes possible. The same amount of time with a patient can feel entirely different when there are no monitors beeping, no signatures being rushed, no sense that someone is already halfway out the door. SHFT changes everything.
Whether you've been in therapy for years or never considered it, this one might shift something in you.
If you or someone you know is struggling, you don't have to wait for a crisis to ask for help. Call or text 988 to reach the Suicide & Crisis Lifeline — free, confidential, 24/7 support for mental health, substance use, or emotional distress. Save it in your phone. 911 is for immediate physical emergencies. 988 is for everything that lives in between.
https://www.shftbh.com/
https://www.instagram.com/holley_shft/
https://www.instagram.com/goodthingsvending