In this episode, we sit down with Gary Capps, founder of My CRM Sim, a unique tool serving agencies in the HighLevel ecosystem.

Gary may call himself “micro-famous,” but within the community he’s known for something far more powerful than visibility — generosity, consistency, and solving a very specific problem exceptionally well.

We explore:

• How Gary identified a niche gap in SMS delivery support
  

• The process of building a marketplace app that integrates seamlessly with HighLevel
  

• Positioning yourself uniquely in a crowded SaaS space
  

• Scaling through service, not hype
  

• Why being a genuinely helpful human being can outperform aggressive marketing
  

• Leveraging speaking gigs, webinars, and free resources to grow authority
  

Gary shares how My CRM Sim helps agencies offer affordable, reliable SMS solutions — creating a win-win for agency owners, their clients, and the broader ecosystem.

If you’re building backend tools, exploring marketplace apps, or looking to differentiate your agency with practical solutions, this episode delivers real-world insight on finding the right problem, solving it well, and growing through contribution.

🎧 Tune in to learn how simplicity, generosity, and smart positioning can create sustainable success in the SaaS world.

In this episode, we sit down with Shane Guy, formerly known as “The Pool Guy,” who is now stepping into a bigger vision — building a platform designed to transform trades and service businesses from the inside out.

After more than a decade in the swimming pool industry, logistics, retail, and coaching, Shane is now the founder of Servigo — a systems-driven platform built to help tradies and service business owners get off the tools, automate operations, and scale with clarity.

Inside this conversation, we explore:

• The evolution from hands-on tradesman to platform founder
  

• Why most tradies struggle to step out of daily operations
  

• Building systems that create freedom, not just revenue
  

• The power of collaboration over competition in local industries
  

• Creating a community-focused growth model
  

• Moving fast — without desperation — through clarity and alignment
  

• The vision behind the Servigo Roadshow and scaling nationally
  

Shane shares how years of observation, collecting ideas, studying business leaders, and working within trades have culminated in a mission much bigger than himself — helping business owners build sustainable, systemised, lifestyle-aligned companies.

This episode is about legacy, service, leadership, and designing a business that serves your life — not the other way around.

If you’re a tradie, service provider, or founder wanting to step into the next phase of growth, this conversation will challenge you to think bigger, move faster, and serve deeper.

🎧 Tune in to hear how Shane Guy is building not just a brand — but a movement.

In this special compilation episode, Priya sits down with some of the most respected builders, founders, and innovators in the HighLevel and SaaS ecosystem.

Featuring conversations with:

• Sujith Menon – Backend CRM expert and GoHighLevel specialist
• Shane Guy – Founder of Servigo, transforming trades & service businesses
• Johan Ahlberg & Walt Bayliss – White label SaaS leaders and AI automation pioneers
• Gary Capps – Founder of My CRM Sim, solving SMS delivery challenges for agencies
• Lachlan Bode – Founder of NX AI, bridging traditional business exits with AI innovation

This episode explores:

• The power of partnerships and complementary skill sets
• Backend mastery vs. sales-driven growth
• Scaling white label SaaS businesses sustainably
• Finding and owning a niche in competitive markets
• Exiting traditional industries and pivoting into tech
• Leveraging AI to create leverage, visibility, and scalability
• Building legacy-driven businesses with alignment and clarity

These are not surface-level conversations.

They are honest, strategic, and insight-rich discussions about positioning, partnerships, pivots, community, and long-term thinking in the SaaS and automation space.

If you’re an agency owner, SaaS founder, automation builder, or entrepreneur looking to scale with intention, this compilation delivers real-world lessons from those actively building and evolving in the industry.

🎧 Tune in for powerful insights, practical strategies, and behind-the-scenes perspectives from leaders shaping the future of the HighLevel ecosystem.

🔔 Follow the podcast for more episodes on SaaS growth, AI, marketing automation, and business scaling strategies.

🔗 Resources & Links

👉 Start Your Exclusive 30 Day Free Trial ( Usually 14 Days ) GoHighLevel:

https://gohighlevel.com/priya

👉 Access Our Top Services & Offers:HL Growth Partner Link Tree – Access Our Top Services Instantly

👉 Explore Our Blogs & FREE Resources:
Go High Level Expert Australia

In this episode, we sit down with Robin Alex, co-founder of GoHighLevel, to explore how a simple idea turned into one of the fastest-growing SaaS platforms for agencies worldwide.

Robin shares the journey of building GoHighLevel from the ground up — solving real problems faced by agency owners, simplifying complex tech stacks, and creating a powerful all-in-one platform for marketing automation, CRM, and business growth.

🚀 In This Episode, You’ll Discover:

• How GoHighLevel was built to solve real agency challenges

• Key strategies to scale a SaaS business globally

• The role of automation and AI in modern business growth

• Why launching fast and iterating is critical for success

• How community-driven innovation accelerated HighLevel’s growth

• Lessons from building a billion-dollar SaaS ecosystem

💡 Why You Should Listen

Whether you're an agency owner, SaaS founder, marketer, or entrepreneur, this episode delivers actionable insights on scaling businesses using automation, AI, and smart systems.

Robin also shares his perspective on the future of SaaS, the importance of simplifying operations, and how entrepreneurs can stay ahead in a rapidly evolving digital landscape.

🎧 Perfect For:

• Digital marketing agencies

• SaaS founders & startup entrepreneurs

• Business owners exploring automation & AI

• Anyone looking to scale online businesses efficiently

🔔 Follow the podcast for more episodes on SaaS growth, AI, marketing automation, and business scaling strategies.🔗 Resources & Links

👉 Start Your Exclusive 30 Day Free Trial ( Usually 14 Days ) GoHighLevel: https://gohighlevel.com/priya

👉 Access Our Top Services & Offers:
https://hlgrowthpartner.com/links

👉 Explore Our Blogs & FREE Resources:
https://hlgrowthpartner.com/blogs

From Firefighter to AI Authority: Michael Reimer on Building & Scaling a Profitable AI Agency

In this powerful episode of the Pivot 2 Thrive Podcast, Priya sits down with Michael Reimer, one of the most recognized AI educators in the GoHighLevel ecosystem.

Michael’s journey is anything but conventional. After 30 years in the fire department, he launched a high-end marine technology company servicing mega yachts in South Florida — before diving headfirst into AI nearly four years ago. Today, he works closely with the GoHighLevel development team, tests AI features, builds thousands of voice agents, and helps agencies turn AI into real revenue.

Inside this episode, we unpack:

• How Michael transitioned from traditional industries into AI
  

• The transferable skills that accelerated his success
  

• Why most aspiring AI agency owners overcomplicate things
  

• The biggest mistake beginners make (shiny object syndrome)
  

• How to start an AI agency without custom builds or overwhelm
  

• The difference between using AI in your agency vs. becoming an AI agency
  

• Why implementation beats information every time
  

Michael also shares insights into:

• The future of AI inside GoHighLevel (Agent Studio, voice, automation, integrations)
  

• Practical ways to handle objections from anti-AI business owners
  

• How AI acts as a “time compressor” rather than a job replacer
  

• Scaling through systems, simplicity, and repeatable offers
  

We also discuss his book, Starting an AI Agency, his certification programs, hands-on bootcamps, and why most people fail not because of lack of tools — but lack of action.

If you’ve been procrastinating, overwhelmed, or distracted by new AI tools… this conversation is your wake-up call.

🎧 Tune in to learn how to simplify, launch, sell, and scale — without getting lost in complexity.

Want to Start Automating Your Business?

Sign up for Go High Level using my affiliate link below and get FREE onboarding and setup support from my team

👉 https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99 (Includes done-for-you setup, training, and tailored workflows to get results fast!)

Explore More Free & Paid Resources

🔹 Website & Business Links : https://pivot2thrive.com.au/links

Ready to take the next step? Sign up for a FREE trial and experience the power of our CRM firsthand!

Sign Up for Free Trial

https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99

Want personalized assistance? Book a demo call with our team to see how we can tailor our solutions to meet your business needs.

Book a Demo Call : https://pivot2thrive.com.au/demo

Don’t miss out on the opportunity to enhance your marketing strategy and automate your lead generation. Sign up for our marketing packages today and watch your business thrive!

Sign Up for Marketing Packages : https://pivot2thrive.com.au/marketingLet’s pivot and keep thriving together!

Contact Us

Team: team@pivot2thrive.com.au

Direct: priya@pivot2thrive.com.au

Let’s Connect Online

LinkedIn: https://www.linkedin.com/in/priyajaganathan/

Instagram: https://www.instagram.com/drpriyajaganathan

Facebook: https://www.facebook.com/pivottothrive/

If you found value in this episode, don’t forget to Like, Comment, and Subscribe – and share with someone who needs to automate and scale smart.

Want to Start Automating Your Business?

Sign up for Go High Level using my affiliate link below and get FREE onboarding and setup support from my team

👉 https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99 (Includes done-for-you setup, training, and tailored workflows to get results fast!)

Explore More Free & Paid Resources

🔹 Website & Business Links : https://pivot2thrive.com.au/links

Ready to take the next step? Sign up for a FREE trial and experience the power of our CRM firsthand!

Sign Up for Free Trial

https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99

Want personalized assistance? Book a demo call with our team to see how we can tailor our solutions to meet your business needs.

Book a Demo Call : https://pivot2thrive.com.au/demo

Don’t miss out on the opportunity to enhance your marketing strategy and automate your lead generation. Sign up for our marketing packages today and watch your business thrive!

Sign Up for Marketing Packages : https://pivot2thrive.com.au/marketingLet’s pivot and keep thriving together!

Contact Us

Team: team@pivot2thrive.com.au

Direct: priya@pivot2thrive.com.au

Let’s Connect Online

LinkedIn: https://www.linkedin.com/in/priyajaganathan/

Instagram: https://www.instagram.com/drpriyajaganathan

Facebook: https://www.facebook.com/pivottothrive/

If you found value in this episode, don’t forget to Like, Comment, and Subscribe – and share with someone who needs to automate and scale smart.

Want to Start Automating Your Business?

Sign up for Go High Level using my affiliate link below and get FREE onboarding and setup support from my team

👉 https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99 (Includes done-for-you setup, training, and tailored workflows to get results fast!)

Explore More Free & Paid Resources

🔹 Website & Business Links : https://pivot2thrive.com.au/links

Ready to take the next step? Sign up for a FREE trial and experience the power of our CRM firsthand!

Sign Up for Free Trial

https://www.gohighlevel.com/607876a6?fp_ref=pivot-2-thrive99

Want personalized assistance? Book a demo call with our team to see how we can tailor our solutions to meet your business needs.

Book a Demo Call : https://pivot2thrive.com.au/demo

Don’t miss out on the opportunity to enhance your marketing strategy and automate your lead generation. Sign up for our marketing packages today and watch your business thrive!

Sign Up for Marketing Packages : https://pivot2thrive.com.au/marketingLet’s pivot and keep thriving together!

Contact Us

Team: team@pivot2thrive.com.au

Direct: priya@pivot2thrive.com.au

Let’s Connect Online

LinkedIn: https://www.linkedin.com/in/priyajaganathan/

Instagram: https://www.instagram.com/drpriyajaganathan

Facebook: https://www.facebook.com/pivottothrive/

If you found value in this episode, don’t forget to Like, Comment, and Subscribe – and share with someone who needs to automate and scale smart.